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Cancellations: A "Cancellation" occurs when the Customer or Supplier voids an order for a withdrawal of funds from a Customer's Card account or bank account before a sale is sent for deposit. QuestWright will not collect a deposit from the Customer and the previously authorized funds will be released at the Card issuing bank's discretion. After a sale is sent for deposit, any attempt to reimburse the cost of a Product/Service to a Customer constitutes a Refund and shall be dealt with as set forth below. You may contact us regarding your purchase from QuestWright within 14 days of delivery (see cancelation policy below) for a full refund. Returns: A return occurs when a Customer returns Products previously purchased from QuestWright (2CheckOut). Questwright will not reduce the amount of a Refund by the assessment of a "restocking fee" or any other charge (including shipping charges) for any Return that occurs in accordance with QuestWright's Return Policy. Refunds: A refund is the actual reimbursement of the cost of a Product/Service to a Customer ("Refund"). QuestWright accomplishes the Refund by reversing the amount previously charged to the Customer's Card or account at the Card issuing bank and the appropriate amount is credited to the appropriate Card or account at the Card issuing bank of Customer. A full refund will be given to the customer provided that no service work has been started or completed. If work started, the set up fee is non refundable. The monthly fee will cancelled with a 30 day notice.Add this page to your favorite Social Bookmarking websites        |
Terms